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THE ALL-IN-ONE PALACE RESORTS APP

Learn about the all-inclusive amenities at each of our properties with cutting-edge features plus a sleek new design from our app. Room service, spa services, and even pre-arrival check-in—all at a tap of an icon.

SIMPLIFY YOUR CHECK-IN EXPERIENCE

Facilitate your arrival by simply scanning your documents beforehand and embracing paradise from the moment you arrive.

OUR ALL-INCLUSIVE EXPERIENCE—ON MOBILE

Unlock the endless possibilities with the help of our app. A few of our amazing new features include:

  • Billing: review and pay your room charges
  • Entertainment: stay on top of everything happening at each resort, shows, activities, and more
  • Resort Credit & promotions: verify your resort credits and apply them towards exciting activities
  • Various in-room requests: luggage pick-up, maintenance, amenities, and more
  • Palace Foundation: learn about how we are giving back to our community and support your favorite cause


SCHEDULE YOUR EXPERIENCE

Whether a day of absolute relaxation at the AWE Spa or pure adrenaline and culture seeking with one of our exciting tours—you'll find it all here.

EVERYTHING IN ONE PLACE

Browse our restaurants and bars

Treat your palate to exquisite flavors—book your table

Pay a visit to any of our sister resorts

Schedule your visit to Beach Palace, Sun Palace, and Playacar Palace.

Wander confidently with our interactive map & Go Moon

Enjoy live indicators so you never get lost again.

AND MUCH MORE

  • Enjoy our 24-hour room service (with order tracking technology)
  • Receive assistance from our concierge
  • Learn about shows and activities’ schedules