Promotional rates applicable to hotel-only bookings. Applies to all properties. Applicable to new reservations only. Reservations with overlapping dates qualify – only dates within promotion can be considered for discount. Rates shown are subject to change at any time without prior notice. We reserve the right to discontinue this promotion at any time. Not applicable to travel agent rate, tour operator, FAM trips, site inspections, complimentary, compensatory stays or any other rate-reduced promotions in the market. Not redeemable for cash. This promotion is not transferable to guests in other rooms. Promotion not applicable for meetings, incentives, conventions or exhibitions. Minimum five (5) night stay required when booking during Easter (10th to 17th April, 2022). Minimum four (4) night stay required for Free Airport Transfer. Free airport transfers to and from Cancun International Airport (Cancun), Montego Bay International Airport (Jamaica) and Los Cabos International Airport only. Free airport transfer not applicable for stays at Cozumel Palace. Kids and Teens Stay Free promotion is not applicable for stays at Moon Palace The Grand-Cancun. Minimum 5-night stay required for kids and teens stay free promotion at other family resorts during the following dates: April 10-17, 2022; December 24, 2022-January 3, 2023; April 2-9, 2023. Further terms and conditions may apply.
Free COVID-19 antigen (rapid) testing applies exclusively for up to 2 guests per room traveling to a country which requires a COVID-19 antigen (rapid test) for entry into such country who have booked a minimum of 5 nights at our resorts. Free tests are not applicable to complimentary or compensatory stays. Additional rapid tests are available for all guests at a minimal cost of $19 per guest, except at Moon Palace Jamaica, where they may be purchased for $12.50 USD. Should a guest visiting from abroad (not a resident of the country in which the resort is located), and who has been staying at the resort for a minimum of 5 nights, test positive upon checking out (whether this is confirmed by an approved antigen [rapid] test or a PCR test), preventing departure, Palace Resorts will cover the cost of quarantine for up to 5 days at no cost to guests, for up to two guests, should both guests test positive (this also applies to guests who are checking out from complimentary or compensatory stays who choose to purchase an approved COVID-19 antigen [rapid test] or PCR test, and test positive). Complimentary 5-day quarantine applies for up to two guests per room when booking a minimum 5-night stay and should both guests test positive. Should guests test positive for a period longer than 5 days, an exclusive rate of $199 USD per night will apply for up to 3 guests in the same room. If guests want to isolate themselves but have additional family members that wish to stay, guests can book additional rooms at $199 USD per night for up to four people, in a standard (run of house) room. Guests who have tested positive will be accommodated in a designated COVID area of the resort. COVID-19 PCR tests are available upon request at an additional fee through a third party provider, for guests traveling back to countries that require it.
